Contact
Every question goes to one email.
Chill Bill has no form and no phone number. Email the address below, or pick a topic so the subject is filled in for you.
What to put in it
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You want to delete your account but cannot sign in
Send it from your account's email address, with the subject "Delete account". The sender address is the proof, so we will not ask for anything else. We complete it within 30 days. If you can still sign in, delete it from the app in Profile, then Delete account: it takes effect at once. Details are on Delete Account.
Write an email with the subject "Delete account" -
You paid for Plus, but Plus is not active
Include the order number. We fix it, or refund it in full. The refund rules are in Terms, section 3.
Write an email with the subject "Plus not active" -
About your data
You can download all your data yourself in the app: Profile, then Data & backup. To withdraw consent or object, email us; we resolve it within 30 days. You also have the right to complain to Indonesia's personal data protection authority. Details are in the Privacy Policy, section 6.
Write an email with the subject "Data request" -
Something does not match
If what our pages say does not match what you see in the app, that is a bug, and we want to know. Tell us what you did and what appeared.
Write an email with the subject "Something does not match"